One of the most valuable things that Teem provides is important data on meeting behaviors, facilities and technology usage, and visitor behavior. This data can be used in making critical business decisions and provides a glimpse inside how you can better utilize your resources.
How Long Do Meetings Last? Shows the average and median meeting length of meetings. It also allows you to group your percentage of meetings by length and compare your average meeting length by location.
What’s our typical meeting size? Using this Insight, you can find out the average number of attendees per meeting across the board. You can also find out the total number of unique attendees, the meetings per attendee, and the change versus the prior period. Sorting average meeting sizes per location is also an option.
How far in advance are meetings scheduled? This insight is delivered as a histogram will provide you an idea of how far in advance people are booking their meetings. It also includes the percentage of meetings that are planned in advance and the percentage of meetings that are ad-hoc
How often are meetings canceled? This shows what percentage of the booked meetings are cancelled. This is broken down into three categories: user canceled, canceled by using the EventBoard display physically located at the room, and cancellation due to no check in.
How much waste do we recapture using EventBoard displays? Recapturing indicates the meeting hours made available when EventBoard cancels no-show meetings from room schedules. Your recaptured rate is calculated by taking the hours recaptured and dividing by the number of hours canceled from no-show meetings. If you haven't turned on the Check-In feature for your rooms, you won't be able to recapture any no-show meeting time.
Visitor overview helps you understand what type of visitors are your most frequent as well as the quantity of each type of visitor.
Room usage overview informs how many room reservations actually take place out of the total reservations created. It also details how many were canceled, the total meetings that used the check-in feature, and the meetings auto-canceled by EventBoard. In addition, the total number of successful reservations are made available to you, as well as the number of meetings physically checked into and canceled using the EventBoard display, and the number of no-show meetings canceled by EventBoard and by users.
How well utilized are our meeting rooms? Shows what percentage of your rooms are being used. This can show how many rooms you have available, how many rooms are needed, and how many rooms could qualify as extraneous. Selecting this section will provide more information, including room utilization over time and how well those rooms are utilized.
Zombie Action Logs include recurring meetings that have failed to check in two or more consecutive times. These meetings are scheduled in rooms where the zombie action feature has been enabled. Your threshold settings determine when a cancellation and deletion action take place.
Technology (Amenities) overview shows which amenities are most used and which have the most problems reported through our Work Requests feature. These reports can help show what technologies are most successful in your organization, and which are the greatest burden on your facilities and tech teams.
Settings That Impact Insights
Under EventBoard App Settings (Manage → Apps & Integrations → EventBoard), there are a myriad of different settings that can affect what Insights are available, how the numbers affect your business, and what they mean.
Booking From Display has several items that can affect your Insights, including:
- Allow Reservations impacts “How far in advance are meetings scheduled?” by allowing you to measure how many days in advance meetings are scheduled.
- Check-Inmust be enabled so that “How much waste do we recapture using EventBoard displays?” data can be accrued.
- Allow Canceling Events will affect the Insight “How often are meetings canceled?” section by including or not including events canceled from displays. Meeting numbers canceled on displays will also be included in Zombie Action Logs should you choose to turn this feature on.
- Enable Work Requests allows the Insights metric under Technology → Amenities overview to measure which resources are functioning correctly and which ones are receiving frequent Work Request tickets.
Under LobbyConnect App Settings (Manage → Apps & Integrations → LobbyConnect), there is one setting that can affect what Insights are available.
- Visitor Types affects the data generated for Visitor overview when sorting visitors by type.
What happened to reporting?
Our old reporting is still around at Insights → Legacy Reports, however, it will be retired in the near future.
Supported Web Browsers
We support the latest versions of Google Chrome, Safari and Firefox, as well as Internet Explorer 11 and above.
We hope this helps! If you have any questions, please feel free to reach out to us by email or phone at: firstname.lastname@example.org, 415-830-6989.